§ 55.20. Review of Vehicle Permit Application.

(1)

Completeness Review. Within three (3) business days after receipt of an application and evidence of the payment of the application fee, the Administrator shall review the application to insure that the application is complete and all information required has been provided. The Vehicle-for-Hire Administrator shall, with the completeness review, categorize the Vehicle-for-Hire Service in the appropriate classification provided in Section 55.08 above.

(2)

Final Review. Permits shall be issued or denied within fifteen (15) days after the date of completeness determination in paragraph (1) above.

(3)

Automatic Rejection. Failure to disclose any person holding an interest in the proposed Vehicle Permit as required by paragraph (o) in Section 55.19 shall be grounds for the rejection of the application.

(4)

Standards. In making a determination as to whether the Vehicle Permit will be issued to the applicant, the Vehicle-for-Hire Administrator shall consider, on balance, the following criteria:

(a)

Completeness of the application as required by this chapter;

(b)

Completeness of the application support documentation as required by this chapter; and

(c)

Whether the color scheme, logo, trade name and exterior design are sufficiently unique from any other Vehicle Permit-holder as to prevent confusion for the riding public and infringement of an existing Vehicle Permit-holder's color scheme, logo, trade name and exterior design.

(5)

Additional Permits. In addition to the requirements in (4) above, the following criteria shall apply for the issuance of new or additional permits to an existing Vehicle Permit-holder:

(a)

Adherence of the Vehicle Permit-holder, and its Drivers, to the provisions of this Chapter and other applicable Chapters of the Code of the City of Orlando;

(b)

Whether or not the requirements for issuance of any initial permit as described in this Chapter continue to be met;

(c)

Any evidence received from citizen complaints or the Vehicle-for-Hire Administrator or Officer, Chief of Police, or City Attorney as to the quality of service provided by the Vehicle Permit-holder and its Drivers and compliance with the terms of this Chapter;

(d)

Trip reports and business records of the Vehicle Permit-holder and its Drivers; and

(e)

Any other relevant or pertinent information from either the general public, the Vehicle-for-Hire Administrator or Officer, Chief of Police, City Attorney, the Vehicle Permit-holder or any other third party.

(6)

Denial of Application. If after review of the application based upon the criteria in (4) above, and in (5) above if applicable, the Vehicle-for-Hire Administrator finds that the applicant does not favorably meet the application requirements and the requirements listed in Section 55.08, the Vehicle-for-Hire Administrator shall deny the application. The denial may be:

(a)

conditional, and the applicant shall be afforded an opportunity to provide further information or take other action which will result in approval of the applicant by the Vehicle-for-Hire Administrator; or

(b)

final, as provided for in Section 55.03(4).

(Ord. of 4-20-1998, Doc. #31157; Ord. of 1-11-2007, § 13, Doc. #0701111008; Ord. No. 2013-6, § 4, 2-4-2013, Doc. #1302041203)